You asked for awareness, we gave you understanding.
Fulfilling the awareness component of your ISO 9001:2000 implementation process is only half the battle. Ideally, a training tool should introduce employees to basic concepts of a Quality Management System (QMS) as well as genuinely prepare them for upcoming changes in processes.
Quality at Work does both. Based on the ISO 9001 standard, Quality at Work helps arm employees with a deep understanding of what a QMS is so they can hit the ground running when you're ready to implement.
Public or private sector, service or manufacturing, Quality at Work serves as your company's first introduction to ISO 9001 training. The key concepts and elements of a Quality Management System (QMS) have been distilled to allow users from all sectors of industry to relate to the content.
More importantly, the learning is delivered in context. With insight into how employees interact with these kinds of training tools, which are typically imposed as a mandatory element of their job, Quality at Work was designed to be engaging and relevant. Employees interact with the ideas of a QMS much as they will be doing in real life. This deepens their understanding and allows them to answer the question: "what does this mean to me?"
Our virtual scenarios cover all the quality principles:
Quality at Work also offers a general overview of all sections of the standard:
Quality at Work helps to make your organization audit-ready by teaching the concepts of ISO 9001 in the context of a workplace, using real-life examples to deepen the understanding of employees. A highly interactive experience, supported by use of key terms and recognizable scenarios, enable your staff to hit the ground running when your implementation program begins.
No need to pull people off the job to complete training. While past programs may have required a classroom setting and even sending employees off-site, Quality at Work is a web-delivered tool that can be completed any time at a pace that works best for your staff.
People involvement is critical to the success of your Quality Management System-if you're going to make significant improvements, you need to get everyone on board. The affordability and ease of delivery that Quality at Work provides means you can train your entire team instead of having to choose only key members to participate in training programs.
With a unified and consistent approach, the effectiveness of your QMS becomes apparent to customers, auditors and other employees no matter what sector of your organization they visit.
Developed in conjunction with the Canadian Standards Association (CSA), Quality at work has been created with a world leader and innovator in the development of environmental management training standards.
Subject Matter Experts from not only the training realm, but also the implementation and auditing worlds, have contributed their knowledge and guidance. That way you can expose your employees to some of the most insightful training without the consulting fees that would otherwise apply for this kind of experience and expertise.
Quality at Work: Implementing ISO 9001 is a game that puts the learner in the fictional role of a Quality Management Representative leading a Quality Management System (QMS) project.
To win the game, they must work within constraints (dollars, time, or bureaucracy) to successfully implement an effective QMS. This is done by directing members of the project team, department heads and other involved staff. As in real life, tasks must be given to the right employees at the right time.
Choose from multiple virtual gameplay scenarios within set resources, such as: low-cost, tight times or ballooning red-tape. To beat each one, the learner must switch their strategy (e.g. use lowest cost employees if implementing on tight budget).
DISTIL Interactive has partnered with the Canadian Standards Association to create this game, based on the ISO 9001 standard. CSA is a not-for-profit membership-based association that develops standards for Canada and around the world.
To learn more, download Quality at Work Introduction or Implementing ISO 9001 PDFs or contact our sales team.
